Welcome to Ramayah.com

This website serves as a one-stop resource centre that houses information about my teaching, ongoing research efforts, published works, consultancies as well as course materials for students in the form of lecture notes, tutorial materials, project guides, past year questions, etc. I hope you will find the information in this website useful. Please feel free to contact me should you have any inquries at all. Thank you for visiting and I wish you all the best in your endeavours.

Recent Updates

Recent Appointments, Awards & Achievements

Posted in Update, on July 9th, 2010

International Program Committee (2015)

  1. 2nd IBESRA (International Business Economics Social Sciences Research Association), 14-15 March 2015, Dubai, UAE. http://www.ibesra.org/dubaiconference.html
  2. European Conference on Information Systems (ECIS 2015), 26-29 May 2015, Munster, Germany. Track 14: Adoption and Diffusion, Track Chairs: Jyoti Choudrie, Andreas Eckhardt, Anand Jeyaraj, Sven Laumer and T. Ramayah. Call for Papers (download)
  3. 2nd International Symposium on Partial Least Squares Path Modeling – The Conference for PLS Users. 17-18 June 2015, Seville (Spain). http://2015.pls-symposium.org/index.html Call for Papers (download)
  4. 3rd World Conference on Information Systems and Technologies (WCIST 2015), 1-3 April 2015, Azores, Portugal. Call for Papers: http://www.aisti.eu/worldcist15/index.php/call-for-papers
  5. 17th International Conference on Enterprise Information Systems (ICEIS), 27 – 30 April 2015, Barcelona, Spain.
  6. 14th European Conference on Research Methodology for Business and Management Studies (ECRM 2015), 11-12 June 2015, Malta.
  7. 2nd European Conference on Social Media (ECSM 2015), 9-10 July 2015, Porto, Portugal.
  8. The 3rd International Conference of Information and Communication Technology (ICoICT 2015), 27-29 May 2015, Bali, Indonesia.
  9. 15th European Conference on eGovernment (ECEG 2015), 18-19 June 2015, Portsmouth, UK
  10. 5th International Conference on IS Management and Evaluation (ICIME 2015), 28-29 May, 2015, Xi’an, Shaanxi, China.
  11. International Conference on Intelligent Enterprise (ICIE 2015), 11-12 June 2015, Copenhagen, Denmark.
  12. 3rd International Conference on Management, Leadership and Governance (ICMLG 2015), 12-13 February 2015, Auckland, New Zealand.
  13. The 7th European Conference on Intellectual Capital (ECIC 2015), 9-10 April 2015, Cartagena, Spain.
  14. The 2015 International Conferences on Socio-Cultural Relationship and Education Pedagogy Learning Sciences (SOCIO-CULTURAL 2015), 31 January – 1 February 2015, Bali, Indonesia.
  15. Sixth International conference on Database Management Systems (DMS-2015), 2-3 January 2015, Zurich, Switzerland.
  16. Second International Conference on Artificial Intelligence & Applications (ARIA-2015), 2-3 January 2015, Zurich, Switzerland.
  17. International Workshop on Finance, Business, Economics, Marketting and Information Systems (IWFBE-2014), 25-26 October 2014, Antalya, Turkey.
  18. The 10th International Conference on e-Learning (ICEL-2015), 25-26 June 2015, Nassau, The Bahamas.
  19. 16th European Conference on Knowledge Management (ECKM 2015), 3-4 September 2015, Udine, Italy.
  20. International Workshop on Arts, Humanities and Social Sciences (IWAHS-2015), 8-9 May 2015, Istanbul, Turkey.
  21. International Conference on Computer Applications and Aided Diagnosis (ICCAAD’ 2015), 18-19 January 2015, Sousse Tunisia.
  22. International Conference on Governance and Service Delivery in Developing Economies, 24-28 August 2015, Kampala, Uganda. http://www.umi.ac.ug/research-publications/conferences-and-call-for-papers/item/369-conference-2015#general-information
  23. The International Symposium on Intelligent Systems Technologies and Applications (ISTA’15), 10-13 August 2015, Kerala, India.
  24. 2nd International Conference on Industrial Engineering, Management Science and Applications (ICIMSA2015), 26-28 May 2015, Tokyo, Japan.
  25. The International Conference on Computing in Mechanical Engineering (ICCME’15), 1—13 August 2015, Kerala, India.
  26. The 2015 International conference on Management, Economics and Social Development (ICMESD 2015), 6-8 February 2015, Wuhan, Hubei, China.
  27. International Conference on e-Quality & e-Service Sciences (eQeSS 2015), 20-23 April 2015, Casablanca, Morocco.
  28. 3rd International Conference on Innovation and Information Management (ICIIM 2015), 17-18 January 2015, Kuala Lumpur, Malaysia.
  29. The Fifth International Conference on Computer Science and Information Technology (CCSIT- 2015), 21-22 February 2015, Sydney, Australia.
  30. International Conference on Internet Studies (NETs2015), 18-19 July 2015, Tokyo, Japan.
  31. 2nd International Conference Information, Operations Management, Mathematics and Statistics (ICIEOM 2015), 8-10 December 2015, Sydney Australia.
  32. IC Computer Applications & Aided Diagnosis (ICCAAD 2015), 18-19 January 2015, Sousse, Tunisia.
  33. International Conference on Project Management (ProjMAN 2015), 7-9 October 2015, Algarve, Portugal.
  34. The 3rd Asia-Pacific Conference on Management and Business (APCMB 2015), 28 June – 2 July 2015, Seoul, Korea.
  35. 2nd International Conference on Statistical Applications in Science, Business and Engineering (ICSSBE2015), 2-3 September 2015, Putrajaya, Malaysia.
  36. International Conference on Internet Studies (NETs 2015), 18-19 July 2015, Tokyo, Japan.
  37. 2015 Asia Conference on Economics & Business Research (ACEB 2015), 18-19 Nov 2015, Singapore.
  38. The Seventh International Conference on Emerging Networks and Systems Intelligence (EMERGING 2015), 19-24 July 2015, Nice, France.


Journal Editorial Board Member

  1. Journal “Problems and Perspectives in Management” (ABI/INFORM)
  2. Journal for Computing Teachers (JCT)
  3. International Journal of Business and Management Research (IJBMR)
  4. Cyberpsychology: Journal of Psychosocial Research on Cyberspace
  5. Journal of Global Business Administration (JGBA)
  6. Journal of Convergence Information Technology (JCIT)
  7. International Journal of Computer Networks & Communications (IJCNC)
  8. AIMS International Journal of Management (AIJM)
  9. Interdisciplinary Journal of Contemporary Research in Business (IJCRB)
  10. Journal of Academic Research in Economics (JARE)
  11. Labuan e-Journal of Muamalat and Society (LJMS)
  12. International Arab Journal of e-Technology (IAJeT)
  13. Asian Academy of Management Journal (AAMJ)
  14. Journal of Technology and Operations Management (JTOM)
  15. International Arab Journal of Information technology (IAJIT)
  16. Journal of Business Management (JBM)
  17. International Journal of Managing Information Technology (IJMIT)
  18. Journal of International Business & Entrepreneurship Development (JIBED)
  19. Informing Science: the International Journal of an Emerging Transdiscipline
  20. Advances in Information Sciences and Service Sciences: An International Journal of Research and Innovation (AISS)
  21. International Journal of Education and Development using Information and Communication Technology (IJEDICT)
  22. International Journal of Services, Economics and Management (IJSEM)
  23. Journal of International Business & Entrepreneurship (JIBE)
  24. International Journal of Digital Contents and Applications
  25. International Journal of Technology Diffusion (IJTD)
  26. International Journal of Public Administration in the Digital Age (IJPADA)
  27. Aceh International Journal of Social Science (AIJSS)
  28. Asia Pacific Journal of Operations Management (APJOM)
  29. International Journal of Construction Technology and Management (IJCTM)
  30. International Journal of Advances in Software (IJAS)
  31. International Journal of Education and Learning (IJEL)
  32. The Electronic Journal of Business Research Methods (EJBRM)
  33. The Electronic Journal of e-Learning (IJeL)
  34. Journal of Enterprising Mindset (JEM)
  35. The International Journal of Managing Value and Supply Chains ( IJMVSC)
  36. The International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT)
  37. International Journal on Information Theory (IJIT)
  38. International Journal of Natural Language Computing (IJNLC)


Postgraduate Students Graduated



  1. Ting Ding Hooi, 2003, “Perhubungan Kualiti Perkhidmatan, Kepuasan Pelanggan dan Fungsi Pembolehubah Penyederhana di Institusi Perbankan Malaysia (Co Supervisor – 2 Supervisors)
  2. Fachrudin, 2004, “Peramalan Kegagalan Syarikat: Kajian Mengenai Likuidasi Bank-bank di Indonesia” (Co Supervisor – 2 Supervisors)
  3. Ahmad Suhaimi Baharudin, 2007, “Computer Abuse, Social Bond Factors And The Role Of Information And Communication Technology Deterrents As Moderator In The Malaysian Public Organizations” (Co Supervisor – 2 Supervisors)
  4. Mohd Rizal Razalli, 2008, “The Consequences of Service Operations Practice and service Responsiveness on Hotel performance: Examining Hotels in Malaysia” (Co Supervisor – 2 Supervisors)
  5. Alizar Hasan, 2008, “IT Competency and Firm Performance: The Role of Organizational Learning Capability in Indonesian Manufacturing Firms” (Co Supervisor – 2 Supervisors)
  6. Roaimah Omar, 2009, “Supply Chain Orientation and Supply Chain Performance: The Mediating Effect of Supply Chain Quality Practices” (Co Supervisor – 2 Supervisors)
  7. Ahmed Metani, 2009, “Factors Influencing Intention Of Malaysians To Shop Online” (Main Supervisor – 1 Supervisor)
  8. Sharmila Jayasingam, 2009, “The Influence of Leaders’ Bases of Power on Knowledge Management Project Performance: The Mediating Effect of Knowledge Management Practices (Main Supervisor – 2 Supervisors)
  9. Saowanee Srikanjanarak (PhD),  “Mobile Phone Loyalty and Switching Cost” (Co Supervisor– 2 Supervisors)
  10. Halim Mad Lazim, 2010, “Total Productive Maintenance Practices and Manufacturing Performance: The Moderating Effect of Production Processes” (Main Supervisor – 1 Supervisor)
  11. Fadhilah Mat Yamin 2011, “User Knowledge and Search Satisfaction: The Mediating Role of Search Behavior” (Main Supervisor – 1 Supervisor)
  12. Jasmine Yeap Ai Leen, 2012, “The Impact of Website Characteristics on Website Stickiness: A Moderated-Mediation Model of Trust” (Main Supervisor – 2 Supervisors)
  13. Yulihasri Eri, 2012, “Antecedents and Outcomes of Internet Abuse in the Workplace: The Moderating Effects of Gender, Age and Internet Experience” (Main Supervisor – 1 Supervisor)
  14. Annamalai Chockalingam, 2012, “The Critical Success Factors (CSF) of ERP In India: The Moderating Role of Organization Culture and Implementation Stage” (Main Supervisor – 1 Supervisor)
  15. Shiva Jahani, 2012, “The Effect of Socio-Technical Enablers on Knowledge Sharing among Academics in Iran with Social Network Ties as a Moderator” (Co Supervisor – 2 Supervisors)
  16. Jason Lee Wai Chow, 2012, “Antecedents and Outcomes of Realtionship Quality in Outsourcing in the Electronics and Electrical Sector: A Buyer Frim Perspective”, (Co Supervisor – 2 Supervisors)
  17. Ghassan M. Alnajjar, 2012,“Mobile Information Systems: An Empirical Analysis of the Determinants of Mobile Commerce Acceptance among Jordanians” (Co Supervisor – 2 Supervisors)
  18. Sabai Khin, 2013, Towards a New Perspective of Product Innovativeness among Technopreneurial Software Firms: Integrating Strategic Innovation & Resource-based Theories” (Co Supervisor – 2 Supervisors)
  19. Alireza Jalali, 2013, “The Moderating Effect of Social Capital in Relation to Entrepreneurial Orientation and Firm Performance” (Co Supervisor – 2 Supervisors)
  20. Theresa Ho Char Fei, 2013, “The Influence Of Intellectual Capital And Organisational Learning Capability On The Competitive Capabilities Of Manufacturing Small And Medium Enterprises (SMEs) In Malaysia” (Co Supervisor – 2 Supervisors)
  21. Normalini Kassim, 2013, Understanding Consumer Adoption And Security Of Internet Banking: A Proposed Biometrics Technology Implementation In The Malaysian Banking Context (Main Supervisor – 1 Supervisor)
  22. Santhanamery Thominathan, 2013, “Factors Influencing Continuance Usage Intention of E-Filing System among Taxpayers in Malaysia” (Main Supervisor – 1 Supervisor)
  23. Elham Rahbar, 2014, “Willingness to Pay Premiums for Green Brand Extension Product: Moderating Effect of the Green Extension Strategies” (Co Supervisor – 2 Supervisors)
  24. Norzieiriani Ahmad, 2014, “The Effect of Lifestyle on Consumer Satisfaction and Continuance Intention in Online Shopping” (Co Supervisor – 2 Supervisors)
  25. Rahim Mosahab, 2014, “Internal Marketing as an Antecedent to Service Quality: Mediated by Affective Commitment and Organizational Citizenship Behavior” (Co Supervisor – 2 Supervisors)



  1. Doris Koh Pin Pin, 2012, “Workplace Spirituality and Organizational Commitment: The Mediation of Perceived Organizational Support” (Co Supervisor – 2 Supervisors)
  2. Lee Heng Wei, 2013, “The Study of Human, Organization and Technology Factors influence on Hospital Information System Satisfaction in Malaysia” (Main Supervisor – 1 Supervisor)
  3. Moein Mayeh, 2013, “Factors Influencing Intention to Use Tax E-filing Systems: Study on Taxpayers in Malaysia” (Co Supervisor – 3 Supervisors)


Doctor of Business Administration (DBA)

  1. Amlus Ibrahim, 2005, “Extending the Technology Acceptance Model to Account for Psychological Attachment and User Resources in a Mandated Environment. Malaysian School Teachers’ Use of  Computers in Teaching”. (Main Supervisor) DBA
  2. Chuah Poh Lean, 2006, “Context Driven Suppliers Development Practices” (Main Supervisor) DBA
  3. Tan Hooi Sien 2006, “Service Sabotage in the Hotel Industry” (Co-supervisor) DBA
  4. Filzah Md Isa, 2007, “Change Management Initiatives adn Change Success in Direct Selling Industry: The Moderating Role of Attitude towards Change” (Main Supervisor) DBA
  5. Abdul Rahim Othman, 2007, “Assessing Marketing Capabilities and Performance of Casual Dining Restaurants in Malaysia” (Co-supervisor) DBA
  6. Dolhadi Zainudin, 2008, “Antecedents and Performance Outcome Of ISO 9000 Certification Among Small And Medium Enterprises” (Co-supervisor) DBA
  7. Mary Ann Harris, 2008, “The Tourism Destination Image (TDI) of Penang: Is TDI affected by Sociodemographic Factors and does it Influence Conative Behavior?”  (Co-supervisor) DBA
  8. Ong Cheng Tin, 2008, “The Impact of Logistic Service Quality, and Customer Satisfaction on Customer Loyalty” (Co-supervisor) DBA
  9. Mohd Faiz Hilmi, 2008, “Antecedents & Impact Of Innovativeness On Malaysian SMEs” (Main Supervisor) DBA
  10. Shishi Kumar Piaralal, 2009, Antecedents and Outcomes of Satisfaction with Service Recovery: A Study among Phone users in Klang Valley, Malaysia. (Co-supervisor) DBA
  11. Vijayakumar Balasundram, 2009, The Impact of Supply Chain Practices, Cross Functional Coordination & Supply Chain Responsiveness on Competitive Advantage & Performance of a Firm (Main Supervisor) DBA
  12. Nasina Mat Desa, 2009, HR practices and the employee Job Performance: The mediating role of POS (Co-supervisor) DBA
  13. Govindan Subramaniam, 2010, Business Intelligence and its impact towards the performance of the local manufacturing enterprises (Main Supervisor) DBA
  14. Gunalan Nadarajah, 2010, “Factors Influencing Third Party Logistics Performance based on Manufacturer’s Perspective: The Role of Trust as a Mediator” (Main Supervisor) DBA



  1. Best Paper Award, The 2nd International Conference on Technology and Operations Management (ICTOM 2010). Halim Mad Lazim and T. Ramayah “Sustaining Cost Performance through TPM Approach: A Study of Manufacturing Organizations in Malaysia
  2. Highly Commended Award Winner, Literati Network Awards for Excellence 2010 “What makes undergraduate students enroll into an elective course? The case of Islamic accounting” [EMERALD] [Download PDF]
  3. Sanggar Sanjung USM 2009 (Publication Category) [Download PDF]
  4. Most Active Reviewer 2009, International Arab Journal of Information Technology (IAJIT) (ISI SSCI Impact Factor Journal)
  5. Highly Commended Award Winner at the Literati Network Awards for Excellence 2008 [EMERALD]
  6. Best Reviewer of the Year Award 2008, International Arab Journal of e-Technology
  7. Best Reviewer of the Year Award 2008, Contemporary Management Research (CMR)
  8. Most Active Reviewer 2007, International Arab Journal of Information Technology (IAJIT)
  9. 2006 AGBA Distinguished ASEAN Scholar Award, Academy for Global Business Advancement (AGBA)


Professor T. Ramayah
Room 118, Level 1,
School of Management,
Universiti Sains Malaysia,
11800 Minden,
Penang, Malaysia.
Tel: 604-653 3888 ext 3889
Fax: 604-657 7448
Email: ramayah@usm.my

APW302E ATP201 ATU397

Download Acrobat Reader to view documents in pdf format