Welcome to Ramayah.com

This website serves as a one-stop resource centre that houses information about my teaching, ongoing research efforts, published works, consultancies as well as course materials for students in the form of lecture notes, tutorial materials, project guides, past year questions, etc. I hope you will find the information in this website useful. Please feel free to contact me should you have any inquries at all. Thank you for visiting and I wish you all the best in your endeavours.

Recent Updates

Recent Appointments, Awards & Achievements

Posted in Update, on January 4th, 2018


International Program Committee (2018)

  1. International Conference on Industrial Engineering and Operations Management (IEOM 2018), 25-27 September 2018, Washington DC, USA. http://ieomsociety.org/dc2018/home/
  2. 20th International Conference on Enterprise Information Systems (ICEIS 2018), 21-24 March 2018, Funchal, Madeira, Portugal. http://www.iceis.org/
  3. International Conference on Data Management, Analytics & Innovation (ICDMAI 2018), 19-21 January 2018, Pune, India. http://www.icdmai.org/
  4. International Conference on Education, Transportation and Disaster Management (ICETDM 2018), 8-10 March 2018, Hong Kong. http://icetdm.coreconferences.com/index.html
  5. Second International Conference on Advanced Innovations in Engineering and Technology (ICAIET 2018), 14-15 February 2018, Tamil Nadu, India. http://icaiet.com/index.html
  6. Second International Conference on Advances & Challenges in Interdisciplinary Engineering and Management (ICACIEM 2018), 12-13 February 2018, Tamil Nadu, India. http://www.icaciem.org/index.html
  7. Second International Conference on Frontiers of Research in Engineering, Science and Technology (ICFOREST 2018), 10-11 February 2018, Coimbatore, India. http://icforest.in/
  8. 2018 9th International Conference on E-Education, E-Business, E-Management and E-Learning (IC4E 2018), 11-13 January 2018, San Diego, USA. http://www.ic4e.net/com.html
  9. The Tenth International Conference on Mobile, Hybrid, and On-line Learning (eLmL 2018), 25-29 March 2018, Rome, Italy. https://www.iaria.org/conferences2018/eLmL18.html
  10. Seventh International Conference on Cloud Computing and eGovernance (ICCCEG 2018), 23-24 July 2018, London, UK. http://iccceg.org/
  11. 6th World Conference on Information Systems and Technologies (WorldCIST 2018), 27-29 March 2018, Naples, Italy. http://www.worldcist.org/
  12. 8th International Conference on Operations and Supply Chain Management (OSCM 2018), 9-12 September 2018, Cranfield University, UK. http://oscm-forum.org/oscm-2018/
  13. The 2018 International Conference on Information Technology & Systems, 10-12 January 2018, Ecuador. http://www.icits.me/index.php?lang=en
  14. International Conference on Software, Computer and Manufacturing Engineering (ICSCME 2018), 6-8 August 2018, France. http://icscme.coreconferences.com/
  15. International Conference on INTERNET STUDIES (NETS 2018), 14 -16 July 2017, Bali, Indonesia. https://sites.google.com/a/internet-studies.org/nets-2018/home
  16. Fifth International Conference on Information Engineering, Management and Security (ICIEMS 2018), 2-3 March 2018, Hyderabad, India. http://iciems.in/index.html
  17. First International Conference on Recent Evolutions and Adaptable Technologies in Engineering (ICREATE 2018), 21-22 March 2018, Tamil Nadu, India. http://icreate.asia/index.html
  18. Asia-Pacific Conference on Business & Social Science (APCBSS 2018), 12-14 April 2018, Kuala Lumpur, Malaysia. http://apcbss.org/site/page.aspx?pid=901&sid=6051&lang=en
  19. The 5th Annual Symposium on Management and Social Sciences (ASMSS 2018), 10-12 July 2018, Tokyo, Japan. http://www.asmss.org/site/page.aspx?pid=901&sid=6017&lang=en
  20. 5th iCatse Conference on Industrial Engineering, Management Science and Applications (ICIMSA2018), 25-27 June, Hong Kong, China. http://icatse.org/icimsa2018/home/
  21. International Conference on E-business and Applications (ICEBA 2018), 23-25 Februrary 2018, Da Nang, Vietnam. http://www.iceba.org/cfp.html
  22. International Symposium on Business Modeling and Software Design (IS-BMSD 2018), 2-4 July 2018, Vienna, Austria. http://www.is-bmsd.org/


Journal Editorial Board Member

  1. Journal “Problems and Perspectives in Management” (ABI/INFORM)
  2. Journal “Problems and Perspectives in Management” (ABI/INFORM) (ISSN: 1727-7051)
  3. International Journal of Business and Management Science (IJBMS) (ISSN: 1837-6614)
  4. Cyberpsychology: Journal of Psychosocial Research on Cyberspace (ISSN: 1802-7962)
  5. Journal of Global Business Administration (JGBA) (ISSN:1913-3758)
  6. Journal of Convergence Information Technology (JCIT) (ISSN: 1975-9320)
  7. International Journal of Computer Networks & Communications (IJCNC) (ISSN: 0975-2293)
  8. AIMS International Journal of Management (AIJM) (ISSN: 1939-7011)
  9. Interdisciplinary Journal of Contemporary Research in Business (IJCRB) (ISSN: 2073-7122)
  10. Journal of Academic Research in Economics (JARE) (ISSN: 2066-0855)
  11. Labuan e-Journal of Muamalat and Society (LJMS) (ISSN: 1985-482X)
  12. International Arab Journal of e-Technology (IAJeT) (ISSN: 1997-6364)
  13. Asian Academy of Management Journal (AAMJ) (ISSN: 1394-2603)
  14. Journal of Technology and Operations Management (JTOM) (ISSN: 1823-514X)
  15. International Arab Journal of Information technology (IAJIT) (ISSN: 1683-3198)
  16. International Journal of Managing Information Technology (IJMIT) (ISSN: 0975-5926)
  17. Journal of International Business & Entrepreneurship Development (JIBED) (ISSN: 1549-9324)
  18. Informing Science: the International Journal of an Emerging Transdiscipline (ISSN: 1547-9684)
  19. Advances in Information Sciences and Service Sciences: An International Journal of Research and Innovation (AISS) (ISSN: 1976-3700)
  20. International Journal of Education and Development using Information and Communication Technology (IJEDICT) (ISSN: 1814-0556)
  21. International Journal of Services, Economics and Management (IJSEM) (ISSN: 1753-0822)
  22. Journal of International Business & Entrepreneurship (JIBE) (ISSN: 0128-7494)International Journal of Technology Diffusion (IJTD) (ISSN: 1947-9301)
  23. International Journal of Public Administration in the Digital Age (IJPADA) (ISSN: 2334-4520)
  24. Asia Pacific Journal of Operations Management (APJOM) (ISSN: 2232-1896)
  25. International Journal of Construction Technology and Management (IJCTM) (ISSN: 2289-4454)
  26. International Journal of Advances in Software (IJAS) (ISSN: 1942-2628)
  27. International Journal of Education and Learning (IJEL) (ISSN: 2234-8034)
  28. The Electronic Journal of Business Research Methods (EJBRM) (ISSN: 1477-7029)
  29. The Electronic Journal of e-Learning (IJeL) (ISSN: 1479-4403)
  30. Journal of Enterprising Mindset (JEM)
  31. The International Journal of Managing Value and Supply Chains ( IJMVSC) (ISSN: 2230-7966)
  32. The International Journal of Managing Public Sector Information and Communication Technologies (IJMPICT) (ISSN: 2330-7958)
  33. International Journal on Information Theory (IJIT) (ISSN: 2320-8465)
  34. International Journal of Natural Language Computing (IJNLC) (ISSN: 2319-4111)
  35. International Journal of Latest Research in  Engineering and Computing (IJLREC) (ISSN: 2347-6540)
  36. International Journal of Control Theory and Computer Modeling (IJCTCM) (ISSN: 2319-4138)
  37. Asian Journal of Business and Accounting (AJBA) (ISSN: 1985-4064)
  38. International Journal of Business And Innovation (IJBI) (ISSN: 2309-0693)
  39. The International Journal of Computer Science Applications & Information Technologies (IJCSAIT) (ISSN: 2347-453X)
  40. International Journal of Digital Contents and Applications (IJDCA) (ISSN: 2287-8505)
  41. International Journal of Computer Science and Engineering Survey (IJCSES) (ISSN: 0976-3252)
  42. International Journal of Advances in Computing and Management (IJACM) (ISSN: 2550-1975)
  43. Journal of Soft Computing and Decision Support Systems (JSCDSS) (E-ISSN: 2289-8603)
  44. International Journal of Business Management and Economic Studies (IJBMES) (ISSN: 1234-5678)
  45. The International Journal of Control Theory and Computer Modelling (IJCTCM)(E-ISSN: 2249-1155)
  46. Labuan Bulletin of International Business & Finance (LBIBF) (ISSN: 1675-7262)
  47. International E-Journal of Advances in Social Sciences (IJASOS) (ISSN: 2411-183X)
  48. Advances in Business Research International Journal (ABRIJ) (eISSN: 2462-1838)
  49. Academic Journal of Business Excellence (ISSN:ISSN: 2491326)
  50. International Journal of Advanced Technology Management and Entrepreneurship, http://ijatme.amcs.co/index.php/ijatme/index
  51. International Journal of Advanced Management and Business Intelligence, http://ijambi.amcs.co/index.php/ijambi/index
  52. Jurnal Ekonomi (ETIKONOMI), http://journal.uinjkt.ac.id/index.php/etikonomi
  53. International Journal of Business Management (IJBM) (ISSN: ISSN: 0127-9815)
  54. Journal of Borneo-Kalimantan, (ISSN: 2289-2583)
  55. The Electronic Journal of Information Systems Evaluation (ISSN: 1566-6379)
  56. The Electronic Journal of Knowledge Management (ISSN: 2289-2583)


Postgraduate Students Graduated


  1. Ting Ding Hooi, 2003, “Perhubungan Kualiti Perkhidmatan, Kepuasan Pelanggan dan Fungsi Pembolehubah Penyederhana di Institusi Perbankan Malaysia (Co Supervisor – 2 Supervisors)
  2. Fachrudin, 2004, “Peramalan Kegagalan Syarikat: Kajian Mengenai Likuidasi Bank-bank di Indonesia” (Co Supervisor – 2 Supervisors)
  3. Ahmad Suhaimi Baharudin, 2007, “Computer Abuse, Social Bond Factors And The Role Of Information And Communication Technology Deterrents As Moderator In The Malaysian Public Organizations” (Co Supervisor – 2 Supervisors)
  4. Mohd Rizal Razalli, 2008, “The Consequences of Service Operations Practice and service Responsiveness on Hotel performance: Examining Hotels in Malaysia” (Co Supervisor – 2 Supervisors)
  5. Alizar Hasan, 2008, “IT Competency and Firm Performance: The Role of Organizational Learning Capability in Indonesian Manufacturing Firms” (Co Supervisor – 2 Supervisors)
  6. Roaimah Omar, 2009, “Supply Chain Orientation and Supply Chain Performance: The Mediating Effect of Supply Chain Quality Practices” (Co Supervisor – 2 Supervisors)
  7. Ahmed Metani, 2009, “Factors Influencing Intention Of Malaysians To Shop Online” (Main Supervisor – 1 Supervisor)
  8. Sharmila Jayasingam, 2009, “The Influence of Leaders’ Bases of Power on Knowledge Management Project Performance: The Mediating Effect of Knowledge Management Practices (Main Supervisor – 2 Supervisors)
  9. Saowanee Srikanjanarak (PhD),  “Mobile Phone Loyalty and Switching Cost” (Co Supervisor– 2 Supervisors)
  10. Halim Mad Lazim, 2010, “Total Productive Maintenance Practices and Manufacturing Performance: The Moderating Effect of Production Processes” (Main Supervisor – 1 Supervisor)
  11. Fadhilah Mat Yamin 2011, “User Knowledge and Search Satisfaction: The Mediating Role of Search Behavior” (Main Supervisor – 1 Supervisor)
  12. Jasmine Yeap Ai Leen, 2012, “The Impact of Website Characteristics on Website Stickiness: A Moderated-Mediation Model of Trust” (Main Supervisor – 2 Supervisors)
  13. Yulihasri Eri, 2012, “Antecedents and Outcomes of Internet Abuse in the Workplace: The Moderating Effects of Gender, Age and Internet Experience” (Main Supervisor – 1 Supervisor)
  14. Annamalai Chockalingam, 2012, “The Critical Success Factors (CSF) of ERP In India: The Moderating Role of Organization Culture and Implementation Stage” (Main Supervisor – 1 Supervisor)
  15. Shiva Jahani, 2012, “The Effect of Socio-Technical Enablers on Knowledge Sharing among Academics in Iran with Social Network Ties as a Moderator” (Co Supervisor – 2 Supervisors)
  16. Jason Lee Wai Chow, 2012, “Antecedents and Outcomes of Realtionship Quality in Outsourcing in the Electronics and Electrical Sector: A Buyer Frim Perspective”, (Co Supervisor – 2 Supervisors)
  17. Ghassan M. Alnajjar, 2012,“Mobile Information Systems: An Empirical Analysis of the Determinants of Mobile Commerce Acceptance among Jordanians” (Co Supervisor – 2 Supervisors)
  18. Sabai Khin, 2013, Towards a New Perspective of Product Innovativeness among Technopreneurial Software Firms: Integrating Strategic Innovation & Resource-based Theories” (Co Supervisor – 2 Supervisors)
  19. Alireza Jalali, 2013, “The Moderating Effect of Social Capital in Relation to Entrepreneurial Orientation and Firm Performance” (Co Supervisor – 2 Supervisors)
  20. Theresa Ho Char Fei, 2013, “The Influence Of Intellectual Capital And Organisational Learning Capability On The Competitive Capabilities Of Manufacturing Small And Medium Enterprises (SMEs) In Malaysia” (Co Supervisor – 2 Supervisors)
  21. Normalini Kassim, 2013, Understanding Consumer Adoption And Security Of Internet Banking: A Proposed Biometrics Technology Implementation In The Malaysian Banking Context (Main Supervisor – 1 Supervisor)
  22. Santhanamery Thominathan, 2013, “Factors Influencing Continuance Usage Intention of E-Filing System among Taxpayers in Malaysia” (Main Supervisor – 1 Supervisor)
  23. Elham Rahbar, 2014, “Willingness to Pay Premiums for Green Brand Extension Product: Moderating Effect of the Green Extension Strategies” (Co Supervisor – 2 Supervisors)
  24. Norzieiriani Ahmad, 2014, “The Effect of Lifestyle on Consumer Satisfaction and Continuance Intention in Online Shopping” (Co Supervisor – 2 Supervisors)
  25. Rahim Mosahab, 2014, “Internal Marketing as an Antecedent to Service Quality: Mediated by Affective Commitment and Organizational Citizenship Behavior” (Co Supervisor – 2 Supervisors)
  26. Amin Maghsoudi, 2015, “Inter-Organizational Factors, Coordination Mechanism Initiatives and Performance: Study of Humanitarian Supply Chains” (Co Supervisor – 3 Supervisors)
  27. Yuni Nustini, 2015, “Determinants of the Enterprise Resource Planning Systems Post-Implementation Benefits in Indonesia: The Moderating Role of Systems Customization and User Resistance”, (Main Supervisor – 2 Supervisors)
  28. Ang Boon Sin, 2015, “A Study of Knowledge Creation in Six Sigma DMAIC Project Success and Its Impact on Organization Performance”, (Co Supervisor – 2 Supervisors)
  29. Fadhilah Mohd Zahari, 2015, “Determinants and Consequences of Green Innovation Adoption: A Study on ISO 14001 Manufacturing Firms in Malaysia”, (Main Supervisor – 1 Supervisor)
  30. Tariq Tawfeeq, 2015, “The Role of Executive Turnover as a Moderator in Determining Corporate Performance and Financial Leverage in Jordan”, (Co Supervisor – 2 Supervisors)
  31. Sunita Rega Kathiravellu, 2016, “Managerial Roles on Knowledge Sharing Behaviour Among the Malaysian Civil Servants”, (Co Supervisor – 2 Supervisors), Universiti Teknologi Malaysia.
  32. Rapeepan Paochoo, 2016, “Internationalization performance of SMEs in Thailand: The roles of International Entrepreneurial Orientation, Sufficiency Economy Philosophy And Organizational capabilities”, (Co Supervisor – 2 Supervisors)
  33. Masoumeh Mohtaramzadeh, 2016, “B2B E-Commerce Adoption and Its Influence on Performance i Manufacturing Companies In Iran: Moderating Role of Organizational Culture and Mediating Role of B2B E-Commerce Adoption”, (Main Supervisor – 1 Supervisor)
  34. Lim Ying San, 2016, “The Influence of Brand Trust, Brand Association, Brand Loyalty on Brand Equity in Cyberspace: Moderating Effect of Online Purchase Frequency”, (Co Supervisor – 2 Supervisors)
  35. Ng Hee Song, 2016, “The Influence of Transformational Leadership and Competence on Small Enterprise Success in Malaysia: The Mediating Effect of Innovativeness”, (Co Supervisor – 2 Supervisors)
  36. Gabriel Gim Chien Wei, 2016, “Predictors of Turnover Intention among Auditors: The Mediating Roles of Work Interference with Personal Life and Affective Professional Commitment”, (Main Supervisor – 1 Supervisor)
  37. Yanti Mustapha, 2016, “Stimulating Malaysian SME Performance: The Synergistic Role of Entrepreneurial Capital, Entrepreneurial Competencies and Institutional Support”, (Co Supervisor – 2 Supervisors)
  38. Rohani Abdullah, 2016, “Green Supply Chain Management Practices and Sustainable Performance among ISO 14001 Manufacturing Firms: The Moderating Impact of Supply Chain Integration” (Co Supervisor – 2 Supervisors)
  39. Yaowalak Trakulmaykee, 2016, “Turnover Intention In Thailand Hotel: The Role Of Work Happiness” (Co Supervisor – 2 Supervisors)
  40. Saravanan Nathan Lurudusammy, 2016, “Factors Influencing the Adoption and Usage Continuance of Broadband Internet Technology among Individuals” (Main Supervisor – 1 Supervisor)
  41. Eman Nafa Aljaghtami, 2016, “Work Engagement, Leadership Styles, Psychological Capital amongst Women Teachers in Saudi Arabia Public Schools: The Moderating Roles Of Person Organisation Fit” (Co Supervisor – 2 Supervisors)
  42. Kuan Siaw Vui 2016, “Leadership Styles, Job Performance and Subjective Occupational Success: The Moderating Impact of Mentoring” (Co Supervisor – 3 Supervisors)
  43. Najib Mohammed Abdulqader, 2016, “The Effect of Image and Brand Trust on Repeat Visitation” (Co Supervisor – 2 Supervisors)
  44. Abdul Hafaz Ngah, 2016, “Barriers and Enablers to the adoption of Halal Transportation and Halal Warehousing services among manufacturers in Malaysia” (Co-Supervisor – 2 Supervisors) Universiti Malaysia Pahang
  45. Abang Azlan, 2017, “Firm Innovativeness and Organisational Performance: Knowledge Management, Innovative Culture And Information Technology Capability”, (Main Supervisor – 2 Supervisors)
  46. Khong Lai Kuan, 2017, “Malaysian Small and Medium Family Businesses Performance: The Roles of Familiness, Knowledge Sharing and Innovation Capability”, (Co-Supervisor – 2 Supervisors)
  47. Fardzah Sulaiman, 2017, “Antecedents And Outcomes Of Intranet Portal Utilization in Knowledge Sharing, Information Management and Self Service Support in Malaysian Research Universities: Employee Satisfaction As Mediator” (Main Supervisor – 2 Supervisors)
  48. Azreen Roslan, 2017,The Mediating Effects of Risk Management Practices on Organizational Attributes and Organizational Performance”, (Co Supervisor – 2 Supervisors)
  49. Yap Lang Ling, 2017, “The Impact of Service Supply Chain on Organizational Performance of Malaysian Public Hospitals”, (Co Supervisor – 2 Supervisors)
  50. Imran Mahmud, 2017, “Antecedents And Outcome Of End User Grumbling In Enterprise Resource Planning Systems Pre-Implementation Phase: A Study Among The Manufacturing Firms In Bangladesh”, (Main Supervisor – 1 Supervisor)
  51. Shehnaz Tehseen, 2017, “Cultural Orientations, Entrepreneurial Competencies, Entrepreneurial Innovativeness, and Business Success: An Intra-Cultural Study among Ethnic Entrepreneurs under the Context of Malaysian Wholesale and Retail SMEs”, (Co Supervisor – 3 Supervisors) Universiti Kuala Lumpur
  52. Ali Vafa, 2017, “Information sharing along supply chain in Malaysian manufacturing companies”, (Co Supervisor – 2 Supervisors)
  53. Behzad Foroughi, 2017, “Stadium Atmosphere, Emotions, and Spectators’ Behavioural Intention towards Teams in Malaysia Super League, (Co Supervisor – 2 Supervisors)
  54. Ahmed M. Mutaher, 2017, “Factors Determining Intention To Use Mobile Banking Among Clients Within Yemeni”, (Co Supervisor – 3 Supervisors) Universiti Teknologi MARA (UiTM)
  55. Savita K. Sugathan, 2018, “The Drivers and Outcomes of Green Supply Chain Management within ISO-14001 Certified Manufacturing Firms in Malaysia: A Perspective from Green IT and Green IS”, (Co Supervisor – 2 Supervisors) Universiti Teknologi PETRONAS
  56. Lee Heng Wei, 2018, “Global Virtual Teams: The Impact of Diversity, Organization and Technology on Firm Performance”, (Main Supervisor – 1 Supervisor)



  1. Doris Koh Pin Pin, 2012, “Workplace Spirituality and Organizational Commitment: The Mediation of Perceived Organizational Support” (Co Supervisor – 2 Supervisors)
  2. Lee Heng Wei, 2013, “The Study of Human, Organization and Technology Factors influence on Hospital Information System Satisfaction in Malaysia” (Main Supervisor – 1 Supervisor)
  3. Moein Mayeh, 2013, “Factors Influencing Intention to Use Tax E-filing Systems: Study on Taxpayers in Malaysia” (Co Supervisor – 3 Supervisors)
  4. Cheah Hui Wen, 2015, “The effect of Perceived Value on the Satisfaction and Loyalty of Generation Y Mobile Internet Users in Penang, Malaysia: The Moderating Role of Customer Switching Behavior” (Co Supervisor – 2 Supervisors)
  5. Yuarajh K. Ramasamy, 2015, “The Influence of Psychological and Social Factors on Green Consumption Behavior” (Co Supervisor – 2 Supervisors) (Universiti Malaysia Terengganu)
  6. Aznarahayu Ramli, 2016, “The Relationship Between Three Types Of Empowerment (Psychological Empowerment, Structural Empowerment And Empowering Leadership) And Contextual Performance: The Role Of Work Engagement As A Mediator” (Co-Supervisor – 2 Supervisors)
  7. Loi Wai Yee, 2017, “The Effects of Personal Values and Sustainable Fast Fashion Consumption Beliefs on Clothing Reuse Behavior: The Moderating Roles of Facilitating Conditions and Habits”, (Co-Supervisor – 2 Supervisors)


Doctor of Business Administration (DBA)

  1. Amlus Ibrahim, 2005, “Extending the Technology Acceptance Model to Account for Psychological Attachment and User Resources in a Mandated Environment. Malaysian School Teachers’ Use of  Computers in Teaching”. (Main Supervisor) DBA
  2. Chuah Poh Lean, 2006, “Context Driven Suppliers Development Practices” (Main Supervisor) DBA
  3. Tan Hooi Sien 2006, “Service Sabotage in the Hotel Industry” (Co-supervisor) DBA
  4. Filzah Md Isa, 2007, “Change Management Initiatives adn Change Success in Direct Selling Industry: The Moderating Role of Attitude towards Change” (Main Supervisor) DBA
  5. Abdul Rahim Othman, 2007, “Assessing Marketing Capabilities and Performance of Casual Dining Restaurants in Malaysia” (Co-supervisor) DBA
  6. Dolhadi Zainudin, 2008, “Antecedents and Performance Outcome Of ISO 9000 Certification Among Small And Medium Enterprises” (Co-supervisor) DBA
  7. Mary Ann Harris, 2008, “The Tourism Destination Image (TDI) of Penang: Is TDI affected by Sociodemographic Factors and does it Influence Conative Behavior?”  (Co-supervisor) DBA
  8. Ong Cheng Tin, 2008, “The Impact of Logistic Service Quality, and Customer Satisfaction on Customer Loyalty” (Co-supervisor) DBA
  9. Mohd Faiz Hilmi, 2008, “Antecedents & Impact Of Innovativeness On Malaysian SMEs” (Main Supervisor) DBA
  10. Shishi Kumar Piaralal, 2009, Antecedents and Outcomes of Satisfaction with Service Recovery: A Study among Phone users in Klang Valley, Malaysia. (Co-supervisor) DBA
  11. Vijayakumar Balasundram, 2009, The Impact of Supply Chain Practices, Cross Functional Coordination & Supply Chain Responsiveness on Competitive Advantage & Performance of a Firm (Main Supervisor) DBA
  12. Nasina Mat Desa, 2009, HR practices and the employee Job Performance: The mediating role of POS (Co-supervisor) DBA
  13. Govindan Subramaniam, 2010, Business Intelligence and its impact towards the performance of the local manufacturing enterprises (Main Supervisor) DBA
  14. Gunalan Nadarajah, 2010, “Factors Influencing Third Party Logistics Performance based on Manufacturer’s Perspective: The Role of Trust as a Mediator” (Main Supervisor) DBA
  15. Jesudass Thomas, 2014, “Lean Practices and Its Effect on Non-Financial and Financial Performance” (Main Supervisor) DBA
  16. Wong Chee Keong, 2017, “Antecedents and Outcome of Cloud Computing Adoption among Public Listed Companies in Malaysia”, (Co-supervisor) DBA



  1. Most Active Reviewer 2014, International Arab Journal of Information Technology (IAJIT) (ISI Impact Factor Journal)
  2. Best Paper Award, The 2nd International Conference on Technology and Operations Management (ICTOM 2010). Halim Mad Lazim and T. Ramayah “Sustaining Cost Performance through TPM Approach: A Study of Manufacturing Organizations in Malaysia
  3. Highly Commended Award Winner, Literati Network Awards for Excellence 2010 “What makes undergraduate students enroll into an elective course? The case of Islamic accounting” [EMERALD] [Download PDF]
  4. Sanggar Sanjung USM 2009 (Publication Category) [Download PDF]
  5. Most Active Reviewer 2009, International Arab Journal of Information Technology (IAJIT) (ISI SSCI Impact Factor Journal)
  6. Highly Commended Award Winner at the Literati Network Awards for Excellence 2008 [EMERALD]
  7. Best Reviewer of the Year Award 2008, International Arab Journal of e-Technology
  8. Best Reviewer of the Year Award 2008, Contemporary Management Research (CMR)
  9. Most Active Reviewer 2007, International Arab Journal of Information Technology (IAJIT)
  10. 2006 AGBA Distinguished ASEAN Scholar Award, Academy for Global Business Advancement (AGBA)


Professor T. Ramayah
Room 118, Level 1,
School of Management,
Universiti Sains Malaysia,
11800 Minden,
Penang, Malaysia.
Tel: 604-653 3888 ext 3889
Fax: 604-657 7448
Email: ramayah@usm.my

AEW125 APW302E ATP201 ATU397 SmartPLS

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